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Google Pixel 5 Customers Report Points With Pixel Stand, No Repair in Sight


Google Pixel 5 customers have been experiencing points when inserting their telephones on the Pixel Stand, as per the Pixel assist web page and Reddit posts. The problem is that when the Pixel 5 is positioned on the Pixel Stand for charging, the display screen wakes up with full brightness sooner or later within the night time, even when ‘display screen off when darkish’ function is enabled. Some customers have reported that it occurs after an hour or so. Additional, some customers have reported that Google reside chat gave them an answer however that didn’t work.

As per the Pixel support page, a Pixel 5 person by the title of Gary Hornsby posted the difficulty the place the clock display screen with simply the clock and notification icons got here up with full brightness, even when the ‘Display screen off when darkish’ possibility is enabled, when the cellphone was positioned on the Pixel Stand. A few Pixel 4XL customers on the assist web page, in addition to on Reddit (1, 2) additionally skilled the identical situation with the Pixel Stand.

After getting in contact with Google reside chat, customers have been requested to reset app preferences, flip ‘Don’t Disturb’ on and off and, attempt once more. Nonetheless, this didn’t remedy the issue and customers nonetheless skilled their cellphone waking up at night time with excessive brightness. In some instances, customers of the Pixel 5 have been requested to replace the Pixel Stand app and provides it notification entry. This may supposedly enable the ‘Display screen off when darkish’ function to work.

A report by Android Police factors out that the Pixel 5 is the primary cellphone by Google to function a proximity sensor positioned beneath the show, which can the reason for this situation.

There does not appear to be a everlasting repair for this downside as of but and it’s unclear if that is taking place due to a software program or {hardware} flaw. In case it’s a software program downside, it may be mounted with an OTA replace, nonetheless, a {hardware} situation may require harder options. We have reached out to Google to touch upon the difficulty, and can replace this house after we hear again.

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