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Google says Pixel 4a 5G touchscreen situation can be fastened in February replace

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We have already heard that some Pixel 4a models began exhibiting touchscreen points with Android 11, and it looks as if the same downside unfold to the Pixel 4a 5G following the December safety patch. Many house owners have taken to the Google help discussion board, the Google IssueTracker, and the XDA Builders Discussion board to complain about the issue, and Google says a repair is on the best way.

The touchscreen bug largely impacts the decrease portion of the cellphone’s display and is most outstanding while you use the three-button navigation as a substitute of gestures. The problem could be very pronounced within the video beneath, shared by an XDA Discussion board member. It exhibits that the decrease portion of the display reacts properly to horizontal swipes and touches nearer to the sting of the display, however enter proper on the buttons is usually dismissed. There’s additionally lots of people who conversely say that tapping the perimeters is not working for them and that the center is as responsive correctly, so there may be a number of points at hand right here.

Our personal Ryne Hager might verify the identical conduct on his Pixel 4a 5G working the December safety patch, however did not discover it till switching to button navigation. The explanation why complaints aren’t tremendous widespread could also be the truth that most individuals use their telephones with the default gesture navigation, which is much less prone to exhibit it.

The XDA Discussion board member suspects that the issues come up from some type of palm rejection or unintentional contact prevention, and it is actually potential that they’ve one thing to do with potential tweaks Google could have launched with the December patch to enhance gesture navigation. However that should not have an effect on those that use buttons over gestures, and the issue nonetheless hasn’t been fastened following the January replace.

Display protectors could amplify the difficulty, which is what occurs on the Pixel 4a, however studies counsel that eradicating them does not rectify the issue. Some individuals additionally tried to activate the contact sensitivity possibility, although that does not treatment the contact woes both.

Certainly one of our tipsters even went so far as exchanging their cellphone underneath guarantee, however the substitute unit reveals the identical conduct. That should not be shocking if the issue is certainly attributable to software program.

In a Google help discussion board thread, a Group Specialist acknowledged the difficulty on Christmas Eve, promising {that a} repair is within the works, although no schedule was supplied at the moment:

Hello Pixel Group,

We’re conscious of this situation and a repair can be included in an upcoming software program replace. Within the meantime you possibly can enhance the responsiveness of your gadget with the next suggestions:

  1. When tapping icons on the sting of the display, faucet the middle of the button or the aspect of the button/icon furthest away from the sting of the show.
  2. When tapping icons, together with the navigation buttons on the underside of your display, use the tip of your finger or thumb as a substitute. It will assist enhance contact recognition.

A Google spokesperson has since confirmed to us that the difficulty can be fastened with the February replace (which ought to land both February 1st or February eighth, based mostly on the traditional first-Monday-of-the-month schedule).

Switching to gesture navigation may be an possibility for some within the meantime, however there are lots of who merely desire the previous manner. Others depend on the buttons for accessibility, which was one motive why Google left them within the first place, so within the meantime, the issue might additionally have an effect on those that won’t even be capable of swap in any respect.

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