The recognition of the Sign messaging service has been exploding in the previous few weeks, largely resulting from issues surrounding the latest adjustments to WhatsApp’s phrases of service. However it appears to be like just like the service is probably not scaling completely in response to demand. A number of anecdotal stories point out that Sign is down, and it is on the prime of outage aggregator Downdetector’s charts on the time of writing. Nonetheless, the corporate is conscious of the problem and dealing on a repair.
slack goes down and i’m free
sign goes down and i’m anxious
— Tony Romm (@TonyRomm) January 15, 2021
Whilst you cannot actually belief Downdetector in isolation, it is normally a great indicator that one thing could possibly be up with a given service, and anecdotal stories at different venues resembling Twitter additionally point out bother. In some instances, customers point out they’re unable to log in, stating they’re “disconnected” and to “verify your community connection.” Others merely cannot ship messages.
Identical. Cannot log in.
— David ImeI (@DurvidImel) January 15, 2021
Primarily based on stories, of us began working into points round an hour in the past, close to 10AM ET, with the tempo of stories selecting up considerably over the past hour. As far as we are able to inform, Sign has but to publicly acknowledge the outage.
For the unfamiliar, Sign is a privacy-centric messaging service obtainable on Android, iOS, and Home windows that provides safe and encrypted communication. It is open supply and run by a non-profit, and a well-liked different to companies like WhatsApp and Hangouts.
It is not stunning that Sign would run into a problem like this, given the tempo of progress that it is seen just lately. Primarily based on Play Retailer metrics, its userbase is up a minimum of 5X within the final week alone, and that is ignoring different platforms. The true numbers could possibly be nearer to 10 or 20X within the final week or two. With an explosion in numbers like that, rising pains are inevitable, and at present’s downtime is to be anticipated.
Sign tells us it is at the moment fixing the problem, and it needs to be again to regular shortly.